Virtual Assistant Service
Freelance admin solutions tailored to your business
Helping all types of business and specialising in Psychology Private Practice and Clinic
Management – pay as you go,
retainer packages and
call answering service available.
ABOUT
Pennine VA is dedicated to providing professional and reliable virtual personal assistant services. We prioritise efficiency, confidentiality, and excellence in all our support to help businesses thrive. Our team is committed to understanding your requirements and delivering tailored solutions that make a real difference to your productivity and peace of mind.
How our VA service benefits you
-
Free up your time to do what you do best, while the admin side of your business runs smoothly in the background
-
Only pay for the hours of work provided, saving you money when your business may not require a full-time or permanent employee
-
Pennine VA is ICO registered, fully insured and our team are DBS checked
-
All work tailored specifically to your needs, whatever your business.
ADMINISTRATIVE SUPPORT
OUR SERVICES
CALENDAR MANAGEMENT
If you regularly come out of a meeting or appointment to find several missed calls, let our team answer for you. if it’s not something we can deal with for you, we’ll take a message and email it to you.
Let us handle your calendar management and bookings, ensuring that your appointments schedule runs smoothly and optimised for productivity.
CUSTOMISED
SUPPORT
We understand that every business is unique, and that's why we offer customised support to meet your specific administrative needs, big or small.
Let us know how we can assist you.
CALL ANSWERING SERVICE
Our administrative support services are designed to help you focus on your core business and clients while we take care of your everyday tasks. From managing emails, proofreading reports, scheduling appointments, onboarding new clients, issuing invoices and chasing late payments, we've got you covered.
MEET THE TEAM
Jane Fox
I began my VA Service as ‘Jane Your Virtual PA’ in 2021. With over 25 years’ experience in secretarial and accounts roles in the legal sector, and then 10 years’ administration experience in the construction industry, admin and organisation is what I do best and enjoy.
Having also gained a degree in psychology and counselling with first class honours, I find working with Psychology Private Practices and individual Clinical Psychologists to be my favourite and most popular field of work and have been lucky enough to build a substantial client base in this field. I have also now been lucky enough to find and carefully select like-minded, experienced, reliable and skilled team members to join Pennine VA, allowing us to take on new clients and ensuring our clients are taken care of 52 weeks of the year if required. To ensure the quality of service remains at the highest level, I provide team members with thorough training in any new task and for any new client, and I oversee each of our clients to ensure their needs are fully met.
Jo
Jo joined the team in early 2023. Having over 30 years’ experience initially as a revenue accounts administrator and revenue managers’ assistant for an airline company, and later as a pensions administrator working in payroll, fund accounts and treasury, Jo is something of an invoicing guru and spreadsheet wizard! Her attention to detail, organisation skills and accuracy are a great addition and perfect match for our team. Jo also enjoys being a part of our call back service which allows her to put her people skills and communication skills to great use.
Nicola
Joined the Pennine team in 2024. Having previously had administrative roles in accountancy, safety consultancy and for a software company, Nicola has more recently worked as an early years practitioner and teaching assistant, gaining qualifications and training in GDPR, safeguarding, neglect and protection, equality and diversity awareness and Autism in early years. Her vast experience in sensitive and effective communication with parents and carers also lends itself perfectly to working with the Pennine team and she has transferred her combined skills and experience to the clinic administration setting with great results.
Susan
Susan joined us mid 2025 and brings 27 years administration experience mostly in pensions administration, making Susan a great asset with all things accounts related as well as having a vast knowledge of all things admin and GDPR, with great organisational skills and attention to detail. As well as her Pensions Administration qualifications, Susan also has a BA degree major in history / minor in French, and has recently achieved a Level 2 Certificate in Counselling Skills, which lends itself well to her interaction with our Psychology Private Practice clients. In her spare time, Susan enjoys reading, gardening, playing piano, playing chess, learning languages and family history.
CONTACT
Let’s work together, Send us a message and we’ll get back to you shortly
PHONE
07949 406868
ADDRESS
Pennine VA Ltd
Registered in England & Wales Company No 15816557
16 Queen Street, Ilkeston, Derbyshire, United Kingdom, DE7 5GT